A well-established organization is seeking a dedicated and knowledgeable Counter Sales Representative for a full-time, on-site role in Purcellville, VA. This company provides a welcoming, family-oriented work environment and is looking for a motivated self-starter who is eager to learn and expand their expertise.

The ideal candidate will have a strong understanding of plumbing products and the ability to deliver exceptional customer service. This is a Monday-Friday position with no nights or weekends.

Key Responsibilities

• Assist walk-in customers by taking orders and entering them into the system accurately.
• Pull materials for walk-in customers and will-call orders.
• Answer incoming phone calls and support customers with product information and order assistance.
• Process product returns efficiently and restock inventory.
• Monitor will-call orders, ensuring timely fulfillment and minimizing aging orders.
• Conduct cycle counts and verify inventory locations for accuracy.
• Maintain a clean, well-organized lobby and customer area.
• Support warehouse operations as needed, including restocking shelves, receiving deliveries, pulling orders for delivery, and preparing branch transfers.
• Build strong customer relationships through quick, accurate order processing and responsive communication.
• Develop and maintain comprehensive knowledge of all products, including their functions and applications in plumbing systems.
• Perform additional tasks as assigned to support overall branch operations.

Requirements

• High School Diploma or GED required.
• Minimum 1 year of plumbing experience is preferred
• Strong interpersonal and communication skills.

Work Schedule

Monday-Friday, 7:00 AM - 4:00 PM

Pay Range

• Pay range: $19-$23 per hour

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.